Car Count Is Not Your Problem!

by Jason Stretch, Mike Watkins

In today's competitive auto repair industry, the key to success lies not just in fixing cars, but in maximizing every customer interaction and optimizing sales opportunities. Many shop owners face the challenge of feeling stuck despite having a steady flow of customers. The real issue often isn't a lack of business—it's the absence of a systematic approach to sales and customer service.

"Car Count is Not Your Problem" unveils the strategies and principles essential for transforming your auto shop into a thriving business. This comprehensive guide offers practical insights and actionable steps to help you identify and overcome the internal obstacles that may be holding your shop back.

144 pages, Kindle Edition

Published August 31, 2024

Reviews

[Diana Ediger · Rating 5 out of 5]

Great for a new business or job

"Car Count Is Not Your problem" is a great customer service book. It is well written and describes an effective process start to finish. Customer service has drastically changed in the last 50 years and this book aims at bringing back the basics to ensure the job is done right the first time, involving the customer with each step, and ensuring the customer is happy. This hopefully will ensure the customer returns for future service needs.