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Building the Virtual State: Information Technology and Institutional Change
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Building the Virtual State: Information Technology and Institutional Change

4.08  ·  Rating details ·  12 Ratings  ·  1 Review
The benefits of using technology to remake government seem almost infinite. The promise of such programs as user-friendly "virtual agencies" and portals where citizens can access all sections of government from a single website has excited international attention. The potential of a digital state cannot be realized, however, unless the rigid structures of the contemporary ...more
Paperback, 256 pages
Published August 1st 2001 by Brookings Institution Press (first published May 30th 2001)
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Andy Oram
Jun 01, 2009 rated it it was amazing
Shelves: politics
A deep and dense study (but quite readable if you pay attention) of
how information technology is being incorporated, and could be
incorporated, into government. The author draws from at least three
traditions in public policy, organizational management, and technology
enactment. I found lots of quotable passages. The book is mostly
theoretical but offers three major case studies and offers a few
prescriptions as well. If you're trying to implement change in
government, using technology to improve effi
...more
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