Practical Policies and Procedures for Business

by Tom Glover

"Practical Policies and Procedures for Business" by Tom Glover serves as an extensive guide for companies to develop and enforce policies and procedures that ensure security and compliance. The book emphasizes the crucial role policies play in establishing the foundations of a company's security and compliance efforts, guiding decision-making, risk management, and organizational efficiency. The book elaborates on various policy types, their specific purposes, and the process of crafting these policies through real-world examples and case studies. It also highlights the importance of procedures as the practical steps that implement these policies, ensuring their effectiveness and adherence within the company.

Key topics covered include the significance of understanding and differentiating between policies and procedures, the potential pitfalls in policy development, and a detailed step-by-step guide on how to develop, communicate, and enforce these policies effectively. Additionally, the text addresses compliance challenges related to regulations like HIPAA, GDPR, and PCI/DSS, and discusses the role of technology and training in enhancing policy enforcement. The guide stresses the ongoing nature of policy management, suggesting continuous monitoring, updates, and stakeholder engagement as essential to maintaining an effective compliance framework.

199 pages, Kindle Edition

Published May 6, 2024

About the author

Tom Glover is a distinguished author and technology leader whose journey exemplifies the power of combining entrepreneurial vision with storytelling. As Chief Revenue Officer of Responsive Technology Partners, he orchestrated a remarkable transformation, growing the company from $600,000 to $25 million in revenue in five short years. This achievement earned the company recognition among Inc. Magazine’s Top 5000 Fastest Growing Companies for five consecutive years and culminated in receiving the prestigious MSP Titans of the Industry award for the Southeast in 2024.
Drawing from his extensive experience in IT and cybersecurity, Tom authored invaluable professional guides that help businesses navigate complex technological landscapes. His works include “Practically Policies and Procedures for Business” and “Unlocking HIPAA Security: A Practitioner’s Guide to Unlocking NIST 800-66 Rev 2,” both of which demonstrate his ability to translate intricate technical concepts into actionable insights.
Tom’s creative spirit finds expression in his fiction writing, where he crafts compelling narratives that resonate with readers across generations. His novels “The Redstone Legacy” and “The Immortal Game” showcase his storytelling prowess, while his children’s book “You Are Strong” carries a powerful message of resilience and courage to young readers.
As a sought-after speaker and mentor, Tom shares his expertise with small Managed Service Providers (MSPs), helping them transition from technical-focused operations to customer-centric enterprises. His guidance has enabled countless entrepreneurs to reshape their approach to business and achieve sustainable growth.
Tom’s commitment to community development shines through his dedication to trail building at Walter B. Williams Park and Bartram Forest, where he creates opportunities for outdoor adventure and recreation. As a coach for the GMC Prep and Bartram Composite mountain bike teams, he inspires middle and high school students to develop not just their athletic abilities, but also their character and leadership skills.
At the heart of Tom’s success is his family. His wife Amy, his partner since 1993, serves as his strongest supporter and trusted confidante. Together, they’ve raised two children who embody the values of compassion and determination that define the Glover family legacy. Tom’s belief in the importance of investing in others and giving back to the community shapes everything he does, from his writing to his mentorship and family life.
Through his books, business leadership, and community involvement, Tom Glover continues to inspire others to push beyond their perceived limitations and create meaningful change in the world. His story is a testament to the power of combining professional excellence with passionate service to others, proving that true success lies not just in personal achievement, but in the lives we touch and the communities we strengthen along the way.