Effective Interviewing Skills [With 2 Disks]

by Tracey A. Swift, Ivan T. Robertson

This programme is designed for organizations to teach effective interviewing skills to key members of staff for use in a variety of scenarios from selection to disciplinary interviews. The programme begins with assessing current practice and how to develop a corporate policy. The different types of interviews are covered as well as the issues of ethics and interview bias.

161 pages, Ring-bound

First published April 14, 2000