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Is the Help Helpful? How to Create Online Help That Meets Your Users' Needs
Presents information on content development for online help systems.
270 pages, Paperback
First published November 28, 2004
3 people want to read
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January 4, 2008
A good overview of online Help authoring. Had some useful tips on prototyping and usability testing, but overall wasn't really what I was looking for. (In fairness, what I'm really looking for is a way to make writing a huge complex help system with multiple authors easy and painless. A book explaining that probably does not exist.)
Displaying 1 of 1 review