Knowledge Management: Current Issues and Challenges

by Elayne Coakes

"This scholarly discussion of managerial challenges details the most recent research on how organizations can better create, share, and exploit knowledge. Spanning the business and public service context, the information provided covers practical issues such as measuring returns, establishing trust, and integrating technology. Also discussed are knowledge management systems, Internet support, and information systems development."

302 pages, Paperback

First published January 1, 2003