Doing It Right the First Time: A Short Guide to Learning From Your Most Memorable Errors, Mistakes, and Blunders

by Gerard I. Nierenberg

The ultimate guide to identifying and reducing mishaps--both atwork and in life Your mistakes need not be a fact of life. We can all learn to makefewer of them. In Do It Right the First Time, world renownedpersonal improvement guru Gerard Nierenberg shows us just how wecan reduce the number of errors we make--both in and out of lifeand the workplace. Nierenberg's Error Awareness System teaches ushow to increase our sensitivity and cut down on the errors wemake--and guard against those made by others that affect us. Heshows us how to identify the causes of our errors, how to deal withthem--and most importantly--how to prevent them from recurring.Packed with real-life examples, discussion questions, checklists,and helpful exercises, Do It Right the First Time * Ways to reduce errors in critical thinking and judgment * Improving memory * Recognizing patterns in error * How managers and supervisors can reduce errors--awareness andaction, effective feedback, quality control, with no shame, noblame * Concentration and accuracy--focusing on the job at hand * Clerical errors and what they cost--understanding transportation,omission, insertion, repetition, substitution * How to turn mistakes into benefits For all professionals, academics, and businesspeople, includingmanagers, supervisors, and anyone who simply wants to reduce thenumber of errors in his or her life, this unique book isindispensable.

310 pages, Kindle Edition

First published January 1, 1996

About the author

Gerard Nierenberg was the founder of the Negotiation Institute, an educational non-profit institute dedicated to advancing the art of negotiation. He published his first book, The Art of Negotiating, in 1968; the subsequent success of the book led to the creation of customized in-house workshops on the art of negotiating. Mr. Nierenberg provided seminars to entities from Fortune 500 companies to academic institutions to governmental organizations and agencies worldwide. He went on to write twenty-two books, translated into thirty-two languages, on the subjects of negotiation, communication and effective sales techniques.

As a thought leader in the field of negotiation, he was frequently called upon by the press to provide in-depth analysis of events of the day. In conjunction with his bestseller on body language How To Read a Person Like a Book, he appeared several times on The Tonight Show Starring Johnny Carson. He died in New York at the age of 89.