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The Inclusion Journey: Creating a strategy that improves employee engagement and company results

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Building a diverse, equitable and inclusive organization is not only the right thing to do for society, it's the right thing to do for the business. Productivity, engagement and profitability all improve with a more inclusive workplace.

Written for all HR professionals, talent managers and leaders concerned with inclusion in their organization, The Inclusion Journey explains how to identify the actions that will make real impact, implement meaningful change, track and report on progress and build diversity and inclusion strategies that result in long-term growth.

This practical book allows readers to assess their company's current situation when it comes to diversity and inclusion and define their objectives for the future. It also shows how to produce a prioritized action plan that will enable the business to work towards its goals and track the progress along the way. It covers everything from the business benefits of inclusion and the current inclusion gaps in the organization, through to assembling the right people and resources needed to close these gaps. There is also guidance on how to get stakeholder buy-in for EDI activity and advice on how to link diversity and inclusion goals to overall business objectives.

Packed full of real world examples, interviews, exercises and checklists throughout, there are also downloadable worksheets to provide practitioners with everything they need to see the business benefits of inclusion in practice and have the tools they need to achieve these in their own organization.

304 pages, Paperback

Published August 27, 2024

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Displaying 1 - 5 of 5 reviews
Profile Image for Rainbow Goth.
488 reviews12 followers
July 18, 2024
I thoroughly enjoyed reading this fast-paced and easy-to-follow book. As the title suggests, it truly is a step-by-step guide for anyone looking to take their organisation on an inclusion journey.

The book is aimed at EDI coordinators, HR professionals, or those change-makers within an organisation who might not know exactly where to begin. If you're an EDI lead or expert, this book probably won't teach you anything new, but it's important to note that it's not really written with you in mind.

The book is extremely easy to read, with simple chapters, clear guidance, and straightforward language. There's a glossary of EDI terms in the back, which is really useful for those who may not have much experience in this area.

The book is packed with evidence, lending extra credence to the methods described. For example, I loved the success story about Richmond Hill Hotel and how they stand up to anyone, including customers, who discriminate against their staff. These examples reinforce the authors' messages, demonstrating their deep understanding of their market and their talent within the EDI space.

I learned a considerable amount from this book, which will benefit me greatly in my role. I especially appreciated the sections on taking the worries and challenges of staff members who aren't happy about an inclusion journey seriously and addressing their concerns. I've always been an advocate of education because I often find that negativity comes from a distrust of the unknown. Breaking down those barriers of fear is crucial. However, if I'm being fully honest, my attitude in the past has been that if people don't want to be part of the journey, then maybe our organisation isn't for them. Now, I realise that understanding their opinions not only puts you in a better place but can also bring them along on the journey, even if they are just taking their first steps in inclusion.

My only criticism is that there is some repetition between chapters. This often comes in the form of a recap or a more detailed exploration of a relevant topic, which I understand, but it sometimes made me feel like I was reading the same sections repeatedly. This made the book feel a little disjointed at times.

Overall, this is an excellent guide that does exactly what it promises.

I want to thank the authors, publishers, and NetGalley for the ARC of this book. This review is genuine, and all opinions are my own.
1 review
September 20, 2024
This book is a great read for anyone who is interested in diversity and inclusion and organisations who want to implement DEI into their business structure, but aren't sure where to start. The book has the perfect balance between interactive, fun, motivating, and professional. Each chapter, section, topic etc. is explained clearly but also in tremendous detail. This makes it easy to read whilst being able to learn everything there is to know about inclusion journeys. From the very start, the authors explain exactly what diversity and inclusion is and why it's important. By the end of the book, it is nicely brought to a close by explaining how to keep going once DEI is implemented and how to review the effort you've put in so far. What particularly stood out for me is the way the authors constantly try to reassure the reader by relating to possible worries or doubts and then giving the reader conclusions and ways to solve these doubts. They let the reader know that they understand about things like 'cancel culture' and the never ending list of DEI terminology, making the book extra friendly and motivating! This book really brings you on its own journey in the way that it is set up, and provides you with the structure you need to set up your own journey. I highly recommend...
Profile Image for Helen.
412 reviews
September 12, 2024
Great book. It’s very easy to lose momentum when on this journey and I think this book is very help to use as a bit of a bible to guide you along the way. I will definitely be referring to it again.
1 review
January 29, 2025
Very helpful book full of practical advice and guidance written in a very engaging style. Great resource for anyone involved in this important work.
Profile Image for Tim Hughes.
Author 3 books82 followers
August 5, 2024
"The Inclusion Journey: Creating a strategy that improves employee engagement and company results" by Mo Kanjilal and Allegra Chapman is an insightful guide for organizations aiming to build more diverse and inclusive teams. As a seasoned speaker, entrepreneur, and TedX speaker, Mo Kanjilal brings a wealth of experience to the table. She co-founded "Watch This Sp_ce," a platform dedicated to promoting diversity and inclusion in the workplace. This book is a comprehensive resource, outlining practical steps for initiating an inclusion project within your business. It addresses crucial topics such as creating a strategy to improve employee engagement and company results.

The book delves into the detail of starting an inclusion journey, offering advice on how to get things moving in your organization, how to draw a journey map to track progress, and how to tackle inevitable challenges. The authors emphasize the importance of celebrating successes along the way, ensuring that the process remains motivating and impactful. With a clear, conversational tone, Kanjilal and Chapman provide actionable insights that can help any business create a more inclusive environment, enhancing both employee satisfaction and overall company performance. This guide is a must-read for any business leader committed to fostering an inclusive workplace culture.
Displaying 1 - 5 of 5 reviews