Best Practices in Business Technology Management

by Stephen J. Andriole

Despite the exponential growth of computing and communications technology, the inertia of old business technology management practices still drives most investment decisions in this area. Companies spend too much money on new technology, while their business models and processes underutilize the resources they already have. Written in a compelling, conversational manner, Best Practices in Business Technology Management advises those who buy, install, and support all types of computing and communications technology, empowering them to optimize their systems in new and innovative ways. Divided into six chapters, the book provides insight into the field, discussing decision-making, trends, alignment, optimization, processes, timing, and other areas. It includes practical hands-on advice that explores organization, the challenges of working with people, acquisition and measurement of technology, operational effectiveness, and strategic effectiveness. The best practices presented are not theoretical or untested. Rather, they are the result of trench warfare and real applications. The insights contained in this volume represent what successful companies have done―and continue to do―to optimize the business technology relationship. A nationally-known business technology veteran, author Stephen J. Andriole has developed a perspective on the optimization of computing and communications technology based on years of experience from government, industry, academia, and the venture capital business. In this book, he demonstrates how those who buy and deploy technology can optimize their technology in a way that saves costs and provides maximum performance.

368 pages, Hardcover

First published April 1, 2008

Reviews

[Tracy · Rating 4 out of 5]

Easy to read like a conversation, but sometimes a little redundant. Learned alot in this book and helped understand my course better.

[Sam Motes · Rating 4 out of 5]

Best practice advice on how to drive business value out of IT. There is great gems in here on topics as diverse as political astuteness when dealing with business leaders outside of IT, how to find and retain great IT talent, the commoditization of IT and the fight to stay strategically relevant, to how to pull off the vendor management relationships that lay the ground work for success. It shows a revision date of 2009 so I already expected it to be dated, but it keeps talking about PDAs and never mentions the pervasive impact of iPhone and other Smartspones that dawned before that date so it was a bit more dated than expected. It is still a very insightful read that as an IT leader I found myself shaking my head yes to the advise often as I read.