The Veterinary Receptionist's Handbook

by M.T. McClister

Everything a receptionist needs to know about scheduling, fee collecting, and answering clients' most common questions can be found in this indispensible handbook. Also includes a glossary of veterinary medical terms and a chart of vital statistics for dogs, cats, horses, ferrets, gerbils, hamsters, and rabbits.

263 pages, Spiral-bound

First published December 1, 1995

Reviews

[Sheila]

An excellent reference book that would be very useful for a new veterinary receptionist, and that would also be a good reference and review book for experiences receptionists, or for anyone in the profession training or working with receptionists. As an LVT, even I found useful information in this book, and I am passing it on to our clinic's Personnel Manager, as it will be a great clinic reference book.