Making a Difference: Outcomes of a Decade of Assessment in Higher Education

by Trudy W. Banta

Making a Difference presents a comprehensive account of the best practices and lessons learned in outcomes assessment. The book brings together detailed first-person accounts by the most successful practitioners in the field to show how assessment findings have been used to improve programs, student services, and student learning.

388 pages, Hardcover

First published October 1, 1993