Isn't It Wonderful When Patients Say "Yes": Case Acceptance for Complete Dentistry

by Dr Paul Homoly

Isn''t It Wonderful When Patients Say "Yes" is for dental office teams who want better case acceptance for complete dentistry - cosmetic, implant, and restorative dentistry. Case acceptance for complete dentistry is the heart of successful practices. Without it, nothing happens; with it everything is possible. It''s the fuel and you''re the fire. This learning system lights your fire. Isn''t It Wonderful When Patients Say "Yes" - Case acceptance for complete dentistry focuses on five main themes: LEARN what successful people do to be interesting, memorable, and persuasive. UNDERSTAND why traditional forms of case acceptance are unpredictable with high-fee complete care patients. CREATE a new patient process that''s easy to implement and good for the patient. ESCAPE the negative influence and limitations of dental insurance and managed care. ELIMINATE stress when quoting high fees.

264 pages, Hardcover

First published December 28, 2001

Reviews

[Jeff · Rating 5 out of 5]

Paul Homoly does an excellent job of laying out the conditions that need to be met before excelling at complete care dentistry. He's frank. He does a great job at pointing out possible areas of struggle for the dentist, staff, and patient that holds back treatment. This isn't a playbook, but an overview dentist-patient related re-occurring roadblocks to complete care - It isn't always about money.

"Never try to teach a pig to sing. You'll waste your time and irritate the pig." - He's funny too.

I'm in my first year of practice and have found many of the conversation patterns very useful even though I'm not practicing this level of dentistry. I'm simply not ready; this book has showed me that I'm not. However, I know where I'll need to focus on to get better, acquire complete care patients, and prepare for this world of dentistry down the road (and it's not for everyone). He does well to segment patients into different categories.

I plan to re-read this several times over the years and have some of his audio recordings **Although there is a frustration that he refers to CD #s all the time in the book that don't seem to match up with the audio-files on the website (I did buy the book used; possibly an older edition). I plan to subscribe to his methods (staff must be on board as well) when the time is right.

[Luke S · Rating 4 out of 5]

Good stuff throughout. Skipped around a bit during the structure and marketing and owner stuff sections. A book I’ll go back to to refresh my memory and I’ll re-read in the future when preparing for ownership.

[Kay]

its a work requirement