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Model Business Letters Emails and Other Business Documents
This book is the ultimate, single-source guide for writing clear, effective business documents. A comprehensive, easy-to-use reference book packed with valuable information, useful techniques, practical tips and guidelines.
498 pages, Unknown Binding
First published June 1, 1998
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Displaying 1 - 6 of 6 reviews
March 10, 2016
Very useful reference; considerably improved my e-mail writing.
July 29, 2016
The best book I read for writing formal messages. Read it and practice what you read.
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August 17, 2022Today’s readers want to see your personality, your passion, your enthusiasm, instead of boring, stock phrases that are decades old.
Instead of I should be very grateful, simply say Please (definitely not Kindly). Use short words like buy, try, start and end instead of purchase, endeavour, commence and terminate. The aim should be short words, simple expressions and short sentences in short paragraphs that are clear and concise.
Our ancestors used passive voice because they didn’t want to show who was responsible for anything.
As for ‘Regards’, I’d suggest just dropping this. When appropriate you could close with a little nicety like ‘See you soon’ or ‘Have a great weekend’, or ‘Good luck with the meeting’. Or how about ‘Many thanks’? Follow this final remark with your name and it closes your message in a very friendly, relationshipbuilding way.
Even if you are writing a message to many people, write as though you are speaking to only one person. Call the reader ‘you’.
Instead of I should be very grateful, simply say Please (definitely not Kindly). Use short words like buy, try, start and end instead of purchase, endeavour, commence and terminate. The aim should be short words, simple expressions and short sentences in short paragraphs that are clear and concise.
Our ancestors used passive voice because they didn’t want to show who was responsible for anything.
As for ‘Regards’, I’d suggest just dropping this. When appropriate you could close with a little nicety like ‘See you soon’ or ‘Have a great weekend’, or ‘Good luck with the meeting’. Or how about ‘Many thanks’? Follow this final remark with your name and it closes your message in a very friendly, relationshipbuilding way.
Even if you are writing a message to many people, write as though you are speaking to only one person. Call the reader ‘you’.
December 9, 2016
Typical stuff about keeping things simple and direct. Avoid longwindedness and passive words.
Some revision on grammar issues. Good for those who are trying to reduce the number of errors in business communications but not for those who are looking to improve their style.
Some revision on grammar issues. Good for those who are trying to reduce the number of errors in business communications but not for those who are looking to improve their style.
April 20, 2025
Not being biased here but the course that related to the book that I took was boring as hell
May 15, 2014
Improved my email writing.
Displaying 1 - 6 of 6 reviews