Handle With CARE: Motivating and Retaining Employees

by Barbara A. Glanz

A PAPERBACK ORIGINAL Frontline techniques and strategies for making employees feel appreciated and improving their performance at every level Internationally known motivational author and speaker Barbara Glanz provides managers and supervisors with innovative techniques for engaging, developing, and motivating employees. Glanz outlines a framework based on the CARE model­­Creative Communication, Atmosphere and Appreciation for all, Respect and Reason for being, Empathy and Enthusiasm­­ for understanding what employees really want from managers. The book is based on research with 1,200 employees at dozens of organizations and includes hundreds of practical ways managers can motivate employees to peak performance while creating an organizational culture that is supportive instead of cutthroat, enjoyable instead of intimidating, and profitable on every level.

336 pages, Paperback

First published June 19, 2002

Reviews

[Liz Wynder · Rating 3 out of 5]

Some reasonable advice and occasional very dated or patronizing advice that you really shouldn’t follow for fear of channeling ‘The Office’.

[Willie · Rating 2 out of 5]

The advice in this book is pretty bad and could easily be misconstrued by anyone reading it without a critical eye. Don't give your employees neck rubs.