A gutsy, sincere, scientifically-based business case for bringing more heart into organizations. Presents HeartMath's impeccable biomedical research and highly practical tools for humanizing business, building people and organizations that respond gracefully to change, crisis and challenge. Clients such as Motorola, Hewlett Packard, Canadian Imperial Bank of Canada, Nortel, Cisco Systems, Lucent, BP and Royal Dutch Shell are empowering their talented workforce with these tools. Well-documented examples and organizational case studies illustrate impressive changes. The book introduces Inner Quality Management(r) (IQM), which has four Internal Self-Management, Coherent Communication, Boosting Organizational Climate and Strategic Processes of Renewal.
This is HeartMath applied at the organizational level. Okay, for those of you not immersed in organizational life, this would be a yawner, but I found this book to be incredibly insightful and pragmatic. It is the book I have been looking for to help me put my finger on the 'what's missing' in how we function at work and more importantly, how we can make the shift out of mediocrity and integrate 'heart' intelligence into our daily lives. It makes a strong case for this approach being the most efficient of all processes. Sincere appreciation for the power of the human spirit is key to the adaptive organizations of the future. Go figure. Compelling reading if this is what you're into.