Employee Engagement - Lessons from the Mouse House!

by Pete Blank

In Employee Lessons from the Mouse House! Blank includes real-life stories, provides examples, and illustrates how the famous resort keeps over 50,000 cast members dedicated to their work. Readers will find many valuable tips, tricks, and techniques scattered throughout the following •Engage Them with Employee Development•Engage Them via Team Building•Engage Them through Motivation•Engage Them by Enhancing YOUR Leadership Skills•Engage Them by Amplifying YOUR Recognition Methods•Engage Them by Partnering and Building RelationshipsThe author hopes supervisors, managers, and business owners will use this comprehensive guide to create a thriving environment within their own organizations. In the end, it’s all about applying just the right amount of Disney magic!

132 pages, Paperback

First published December 12, 2012

Reviews

[Renee · Rating 3 out of 5]

This book was short, simple, and to the point. Being a Disney book I was expecting more in depth detail. The author mentions training, importance of outstanding leadership, and employee recognition. He gives a few ideas of ways to recognize employees such as giving out special pins, having contests, and making employees feel special. However he does not go in depth about ways employees are trained, what exactly is needed to be a good leader, or how to develop rapport with staff. He mentions the importance of relationships but not much detail about how to form those relationships.

[Kasey Sendgraff · Rating 3 out of 5]

Let me start off by saying that I truly enjoyed the lessons Pete Blank taught in this book; especially the chapter regarding recognition methods. It was a quick and fun read. In my opinion, there were a few topics that left me wanting more though - more detail, more examples, more concrete action steps. The concepts were not new to me, but Blank's presentation of them was. I finished the reading with several ideas to bring back to my team to enhance our current programs for employee engagement. I would recommend this book to leaders of any level in an organization as it provides fresh perspectives and is full of Disney magic!

[Gwen · Rating 4 out of 5]

Book details how to become a more effective leader by realizing the importance of employee engagement on all levels of the organizational chart. Many suggestions for employee engagement are at our fingertips we must be open minded and receptive to new ideas.

[Corey · Rating 3 out of 5]

It's okay. Good examples for work but not for an Employee Engagement Class