Succeed by Listening; A Step by Step Approach to Better Communications

by Madelyn Burley-Allen

In this video program you'll discover the basic principles and techniques needed to become an active listener and better communicator in both your business and personal life. You'll learn to handle the tough situations by really understanding what has been said. You'll have the confidence needed to solve the difficult problems and react without misunderstanding. This how-to training program comes with a video, audiocassette and the book, Listening, That Forgotten Skill.

Paperback

Published January 1, 1989

About the author

Madelyn Burley-Allen, Ph.D. founder of Dynamics of Human Behavior in 1972.

Madelyn holds a Doctorate Degree in Applied Psychology, a Master Degree in Speech Communication, and a Bachelors Degrees in Development Psychology/Speech Communication.

Madelyn Burley-Allen has trained over 100,000 people globally in communication skills from the USA, China, Russia, Singapore, Malaysia, India, and Indonesia.

She has worked with many local, county and state agencies including groups like the State Compensation Insurance Fund, Intel, IBM, Bank of America, Bristol-Myers Squibb, Federal Region Training Centers and many others.

Madelyn Burley-Allen has written numerous articles in applied psychology, listening, and interpersonal communication in various journals, corporation, and association newsletters. She has authored numerous books in communication skills including: Listening: The Forgotten Skill, Managing Assertively; How to Improve Your People Skills, published by John Wiley & Son; and Memory Skills in Business..

Her books are translated into many languages such as: Russian; Korean; Spanish; Romanian; Hebrew; Arabic; French; Italian; and Japanese.