Richard Thomas's new Marketing Health Services is a comprehensive guide to the world of healthcare marketing. It provides the nuts and bolts information a marketing professional veteran and newcomer alike could immediately apply to his or her own work. The book's contents run the gamut from understanding healthcare markets to applying marketing techniques to evaluating the marketing effort. Thomas discusses the latest thinking on healthcare marketing, including Factors that drive marketing approaches and consumer behavior in healthcare Practical tips on devising a marketing strategy and managing its progress Critical analysis of the marketing techniques currently used in healthcare Introduction to emerging techniques being adapted for healthcare strategies to consider when initiating market research Case studies illustrating various marketing techniques