Managing Quality in E-Operations. Total Quality Management, Volume 15, Issue 3.

by Christopher Seow (Editor)

This e-book addresses quality in e-business. A lack of attention to quality may be the reason behind many of the dot.com failures over the last few years. The ability to integrate the supply and distribution chains with the technology that initiates the sale separates the successful from the unsuccessful

93 pages, ebook

First published May 9, 2003