The Definitive Executive Assistant and Managerial Handbook: A Professional Guide to Leadership for All Pas, Senior Secretaries, Office Managers, and Executive Assistants

by Sue France

The role of the executive assistant has evolved to include taking on more managerial duties, project work and supervisory roles. Sue France, former Times Creme PA of the Year provides best practice advice on meeting the demands of the 21st century administrative professional's role. France explains how to use emotional intelligence in dealing with all aspects of work, including managing projects, delegating, influencing and negotiating. She places heavy emphasis on professional development and includes a chapter on vital leadership skills to help manage a team.Aimed at ambitious assistants who want to improve their skills to advance their career, "The Definitive Executive Assistant & Managerial Handbook" is a valuable reference for maintaining a professional approach to managing people and projects and working with a team.

308 pages, Kindle Edition

First published November 1, 2012

Reviews

[Josiane · Rating 5 out of 5]

Perfect for those starting in the field. Not much information for senior professionals. When I read, I was just begging in 2015 so it was very informative.

[Jo · Rating 3 out of 5]

Those assistants who are beyond Sue France’s The Definitive Personal Assistant & Secretarial Handbook will find The Definitive Executive Assistant and Managerial Handbook a good book to read next as they advance on the corporate ladder. This book combines an introductory business management course with an introductory psychology course. Although I didn’t like it as much as The Definitive Personal Assistant & Secretarial Handbook, it is still a small, first step into thinking and acting like a manager. I recommend it.

[Heath Henwood · Rating 4 out of 5]

Definitive Executive Assistant and Managerial Handbook
By Sue France
Publisher: Kogan Page

This book outlines in detail the essential elements of being an executive assistant. Like other handbooks by Sue France, it is a handy reference tool.
This book however looks at the leadership elements that an Executive Assistant has, in organising and motivating staff, managing a boss, leading teams, performance management, leading projects, negotiation, and looking at change within an organisation.
A great resource for office managers and executive assistants.

[Adam and Jeanne · Rating 4 out of 5]

Very helpful. Wonderful organization.