Team Talk: The Power of Language in Team Dynamics

by Anne Donnellon

Explains why cross-functional team work is so difficult, suggests tools to help teams work better, and discusses conflict, negotiation, mutual obligations, performance, and troubleshooting

299 pages, Hardcover

First published March 1, 1996

Reviews

[Nick · Rating 3 out of 5]

A friend passed this book on to me saying that it had useful stuff in it about the language of teams in business -- what they say and how their language affects their productivity. The book was written in the 90s when 'teams' were a subject of much more breathless business prose than today. So it feels dated, and once you get beyond the basic insight, which is that what teams say does matter, than you don't learn much more. Teams that argue and deal with issues openly do better than teams that pull rank, keep their mouths shut, and just get along. That's basically it.