Achieving Quality. ILM Super Series.

by Bob Foley, Joe Johnson, Heather Serjeant (Editor)

With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development.

130 pages, Kindle Edition

First published July 24, 2003