Solving Complex Problems: Professional Group Decision-Making Support in Highly Complex Situations

by Alexander De Haan, Pauline de Heer

People solve problems every day. But, when problems become highly complex, how is one able to know that the solution is being executed accurately? People are best motivated to act upon complex problems when the essence of the problem is captured in a simple way. This book offers basic techniques to do just that. Applying these techniques will help to understand and oversee a problem and, eventually, to make decisions and act in situations in which it is not always obvious on what to do. The techniques in Solving Complex Problems rational problem analysis, creative idea generation, dealing with uncertainty, and comparing different possible solutions. In an ever-changing world, where people with different interests and goals need to deal with an unpredictable future, this book will teach new and practical ways of dealing with complex problems.

178 pages, Hardcover

First published August 31, 2012