Naked Among Cannibals: What Really Happens Inside Australian Banks

by Graham Hand

This insider’s story explores how Australian banks have lost the trust and respect of their customers by relentlessly pursuing profits. It describes the various new devices implemented by the State Bank and adopted by other banks to increase their revenues to the detriment of their staff and customers.

320 pages, Paperback

First published February 1, 2001

Reviews

[Ellen · Rating 3 out of 5]

This is a scathing look at the Australian banking industry and it's surprising it never garnered more buzz than it did. If you're a cynical consumer (and the stats show more and more of us are) this book will confirm many of your prejudices.