Groups That Work (and Those That Don't): Creating Conditions for Effective Teamwork

by J. Richard Hackman (editor)

Explores the design and leadership of groups, providing detailed descriptions of twenty-seven diverse work groups--including task forces, top management groups, production teams, and customer service teams--to offer insights into what factors affect group productivity, and what leaders and group members can do to improve work group effectiveness.

544 pages, Hardcover

First published December 15, 1989