After reading this book, you’ll have the critical skills to find the right person for the right job every time, develop clear and accurate job descriptions and requirements, establish a fair and defensible hiring process, and construct unbiased, objective interview questions.
I read Behavior Based Interviewing by Terry Fitzwater for July and I should start out by saying this is an undergrad level HR text book, very dry but easy reading. Much of the information in the book I was aware of and is almost common sense. But much of the book is spent speaking to the fact that interviewing has changed in the past decade mainly because it has become much more objective and streamlined. While I guess I wasn't aware of this change I see where is could be helpful to someone that has done years of hiring. What I got out of the book was how much fact based information should be obtained before and after the interview to remain as objective as possible. Instead of relying on an interviewee's own idea of how they performed in their last position, interviewers should be looking into obtaining past performance reviews. The book also gets into interview questions in pretty great detail, explaining how to form good questions, what to avoid asking and to write down any unscripted questions you do ask a candidate. While I am not doing any hiring in the near future I do interview volunteers for PPL and do mock interviews for any clients in the access lab. This book got me thinking about my own process and the questions I ask. I think it would be helpful for anyone that has similar volunteer or mock interview duties or for anyone that may be involved in a hiring process in the future.