Inhuman Relations: Quality Circles and Anti-Unionism in American Industry

Labor and Social Change

by Guillermo J. Grenier

Gives an account of Johnson and Johnson's implementation of the workplace reform technique called Quality of Worklife or Quality Circles as a union-busting tactic. This book describes this and other methods of controlling workers, which are veiled by the benevolent rhetoric of the managers.

252 pages, Paperback

First published March 29, 1988