The Enemy of Engagement: Put an End to Workplace Frustration--and Get the Most from Your Employees

by Mark Royal, Tom Agnew

There are a lot of frustrated people in most workplaces today. We’re not talking about the incorrigible office grump or the permanent slacker. Instead, we’re referring to dedicated workers who are being prevented from achieving their peak potential by organizational obstacles. Better enabling these employees to succeed represents an untapped avenue for radically improving productivity. Packed with the latest research findings from the prestigious Hay Group, The Enemy of Engagement uncovers the hidden impediments to performance—excessive procedures, lack of resources, overly narrow roles, and more—and outlines best-practice solutions for eliminating them. This is not an insignificant issue facing businesses today. According to Hay Group’s study, depending on the industry, between one-third and one-half of employees report work conditions that keep them from being as productive as they could be. The Enemy of Engagement gives managers powerful new insights and research-based tools for ensuring their teams are both willing and able to make maximum contributions.

Genres: Business

230 pages, Hardcover

First published October 28, 2011

About the author

MARK ROYAL is a leader in Hay Group’s employee research division. Mark holds Ph.D. and MA degrees in sociology from Stanford University.

Reviews

[Jaclyn · Rating 3 out of 5]

Good insight into the enablement dimension that most engagement/satisfaction surveys or literature overlook. I found the even chapters—those about Hay Group's research—to be more useful than the odd chapters about the hypothetical case study. Worth reading to get a quick overview on enablement.

[Samantha · Rating 4 out of 5]

Easy read but provides a good case study I really like the model for engagement and enablement the book proposes

[Luke · Rating 2 out of 5]

Christmas gift from Hay that I've just got around to reading. Main take-away is that the enemy of engagement and enablement is frustration.