The book covers the most comprehensive survey into the implementation of the ISM code - some 70,000 questionnaires were distributed world wide to individuals ashore and afloat. The results form the core of this book which attempts to answer the key questions "Is the ISM Code Working?" and "Is it having any measurable effects?" The survey has revealed a wide spectrum of different individual experiences reflected in the opinions of those with different ages and cultural backgrounds. The authors have assessed the data and provided practical guidance on best practice and the steps which can be taken to improve company performance through better safety management, hence the title "Cracking the Code". This volume has been long awaited by the entire industry. It will be of considerable interest and use to both the ship operators, shore staff as well as Masters and seafarers. It will provide an insight which will be invaluable to lawyers, insurers, classification societies, flag States and port States - indeed anyone who is involved in any way with the operation of commercial ships must read this book.