Instant-Answer Guide to Business Writing by Deborah Dumaine and the Better Communications® Team Fast, accurate answers to all your business writing questions will be at your fingertips when you put this handy, carry-it-anywhere reference to work for you. Packed with practical guidance and real-world examples, it helps you · write better business documents in half the time · design winning proposals · generate e-mail that commands attention · create presentations and reports that achieve results · use visuals to maximum effect · choose from many sample documents for inspiration · write with greater clarity and impact · avoid redundancy, stiff phrasing, and "bureaucratic" writing · make every word count · handle complex technical topics with ease · learn the fine art of sending bad news · organize formal documents for impact · choose the best formatting techniques · avoid embarrassing mistakes in grammar and usage. Since 1978, Deborah Dumaine and Better Communications® have improved the corporate writing of over 82,000 people. Deborah · authored Write to the Top®: Writing for Corporate Success (Random House) · wrote Harvard ManageMentor ®'s business writing segment · pioneered measurement of document quality and writing productivity · contributed to the World Book Encyclopedia . Better Communications 200 Fifth Ave, Fourth Floor Waltham, MA 02451 info@bettercom.com