Michael Palmer is an industry and educational consultant and teacher who has written numerous networking and operating systems books. He holds a Ph.D. degree from the University of Colorado at Boulder and has worked over 20 years in higher education and industry as a teacher, systems specialist, and technical manager. Books by the author include Guide to Operating Systems, MCSE Guide to Windows 2000 Server(0619015179), MCSE Guide to Designing Microsoft Windows 2000 Directory Services(0619016892) and Guide to Designing and Implementing Local and Wide Area Networks (061912122X).