THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME
As an office professional, you are the point person for critical day-to-day activities. That means effective communication with your manager and internal and external stakeholders is key to the success of your office and organization.
Perfect Phrases for Office Professionals has hundreds of ready-to-use phrases for any situation you're likely to face. From defining your role in the office to promoting interdepartmental communication to getting the credit you deserve, this handy, quick-reference guide provides the most effective language to:
Establish a quality relationship with your manager Clarify and manage assignments Get results without formal authority Handle customer complaints like a pro
This book might be ok for someone who has never worked in an office before. I have worked in as an Executive Assistant for 12 years. This book is non-stop variations of the same set of sentences. It is more like dictionary of phrases. Do not try to find any logic, advice or reason to use one sentence over other one. It is terribly boring to read, it is like reading the dictionary.