Even when things are going well, it is important to be able to identify symptoms of business ill-health. Most importantly, you need to be able to distinguish between localized problems in need of a little attention and signs of serious trouble.
This book offers the tools and techniques to conduct a company-wide analysis. It puts minor issues into perspective and ensures that bigger problems are properly addressed.
Firstly, it provides tools to evaluate the overall health of your business--an 80-item questionnaire identifies key areas for attention--and secondly, it suggests strategies for in-depth improvement.