Action Coaching: How to Leverage Individual Performance for Company Success

by David L. Dotlich, Peter C. Cairo

Chances are, if you're a manager in most any organization today, coaching has become an integral part of your responsibilities. And there's no more effective approach to coaching than Action Coaching. Developed by the authors through their work with Levi Strauss, Colgate, Bank of America, Arthur Andersen and other leading companies, Action Coaching is the only coaching process that dramatically increases an individual's personal performance in direct correlation with established organizational goals. Here, Dotlich and Cairo share the same advice, techniques, and tools they've used to transform hundreds of managers and executives into first-rate coaches. Moreover, they clearly demonstrate how Action Coaching can be used as a strategy for achieving organizational goals by aligning personal improvement with a company's vision for the future.

Genres: Leadership, Business

320 pages, Paperback

First published September 10, 1999

Reviews

[Jeff Lampson]

The target audience is for managers and executives to become more effective coaches. I found myself getting confused as to the perspective it was coming from i.e., it sometimes seemed as though he was talking to relatively advanced Leadership Coaches and sometimes to line managers. The model he presents is pretty straight forward and makes sense but I think not as clear and tight as it could be for line executives.

He definitely articulates a clear perspective on linking behaviors to results and this message comes out clearly and consistently in a variety of ways. His action coaching attributes list is highly useful for a variety of coaching distinctions professional coaches, manager as coach, peer coaching, etc.

A highlight for me was his identification of eight difficult coaching situations and how to handle them. I thought his was effective for coaches and executives particularly when discussing the outcomes and likelihood of success for particular coaching engagements.