Knowledge Management

by Carl Frappaolo

Knowledge management is the fast-track route to leveraging the intellectual capital in your organisation.

It covers the key areas of knowledge management, from identifying knowledge in an organisation to promoting and facilitating knowledge sharing and innovation.

It takes examples and lessons from some of the world's most successful business, including Shell Oil, British Aerospace, Dow Chemical and the World Bank, and ideas from the smartest thinkers, including Peter drucker, Michael Polanyi, and Ikujiro Nonaka.

It includes a glossary of key concepts and a comprehensive resources guide.

Knowledge management surveys the technology, the strategies and the practice of the subject to give you the expertise you need to act fast.

144 pages, Paperback

First published January 1, 2002

Reviews

[Παύλος · Rating 4 out of 5]

Even though this book was published almost 15 years ago, it still highlights some of the hot topics around knowledge management. There are 10 chapters, starting from the definition and concluding with a "how-to" guide, and a short yet useful vocabulary around the basic terms. As expected, the majority of the on line resources he is referring too either are not working anymore or are a bit outdated; however, the case studies and the practical examples are still relevant and useful in particular for someone who is not 100% familiar with the topic and wants to connect KM with the broader strategic management. In my case, I wanted to explore the correlation of KM with change management and what are the dependencies between the two (if any). Highly recommend it as an introduction to the complex and very broad KM topic.

[Sergej Gurenko · Rating 5 out of 5]

Knowledge management strategies for big companies - the answer is, there is no strategy. If you want do it yourself.

[Robert Day · Rating 3 out of 5]

If you really have to read this book then just read the last chapter and be done. It contains the most useful and actionable information.

If you have to read a book about Knowledge Management (KM), then choose another one.

The main problem with this book is that it comes over as an apology to the KM community for the death of KM. And the apology seems to be warranted - KM is dead and has (maybe) been replaced by the same thing under a different name (Customer Knowledge / Ignorance Management / Information Management).

Most of the links in this book are dead, most of the books references are out of print. Most of the concepts have moved on since this book was published, with the advent of various computer and web tools.

I think that's about all I want to say. Move on now.

[Sandra · Rating 4 out of 5]

"A little knowledge that acts is worth more than much knowledge that is idle." Kahlil Gibran, The Prophet (p.8).

This book is about harvesting knowledge and adapting that knowledge to your life, your career, and your fellow employees. Imagine if we all shared knowledge instead of hoarding it or hiding it from each other.

Good read --it's a small book with lots of info :)

[Doug Cornelius · Rating 3 out of 5]

A key book in knowledge management literature.