The Competent Manager

by Richard E. Boyatzis

Offers an empirical, ``total'' system approach that determines which characteristics of managers enable them to be effective in various management jobs. Presents a large-scale, intensive study (2,000 managers holding 41 different jobs in 12 organizations) that provides a context for identifying the special characteristics, as well as assessing and developing managerial talent. Develops a logical, integrated model of managerial competence that explains the relationship of these characteristics to each other, to the functions of the management job, and to the key aspects of the internal organizational environment. Also introduces a model of individual competence.

Hardcover

First published January 22, 1982

About the author

Richard E. Boyatzis is a professor in the organizational behavior, psychology, and cognitive science departments of Case Western Reserve University and in the human resources department of ESADE. Using his Intentional Change Theory (ICT) and complexity theory, he continues to research sustained, desired change at all levels of human endeavor: individuals, teams, organizations, communities, countries, and global change.

Boyatzis has authored or coauthored more than 125 articles on leadership, competencies, emotional intelligence, competency development, coaching, and management education. His books include Becoming a Resonant Leader (Harvard Business Review Press, 2008), coauthored with Annie McKee and Fran Johnston; Resonant Leadership (Harvard Business Review Press, 2005), with Annie McKee; Primal Leadership (Harvard Business Review Press 2002), with Daniel Goleman and Annie McKee; and The Competent Manager (Wiley, 1982).

Boyatzis has a BS in aeronautics and astronautics from MIT and an MS and a doctorate in social psychology from Harvard University.

Source: Harvard Business School Publishing