Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model

by Peter Bolstorff, Robert Rosenbaum

The Supply Chain Council (SCC) is a nonprofit organization dedicated to developing best practices in supply chain management. But until now, there have been no books available based on these preferred techniques. Supply Chain Excellence gives professionals implementing new supply chain projects a clear, step-by-step guide to adopting the accepted and proven methodologies developed by the SCC. This book uses the council's Supply Chain Operations Reference (SCOR) Model, showing readers how they * align strategy, material, workflow and information * conduct the proper competitive analysis to define business opportunity * establish the metrics that will determine the project's level of success * gain internal support by educating employees and executives Using a unique SCOR Project Roadmap, Supply Chain Excellence is an instruction manual for achieving supply chain success.

Genres: Business

256 pages, Hardcover

First published April 25, 2003

About the author

PETER BOLSTORFF is President and CEO of SCE Limited, which supports supply chain performance through education, coaching, and process expertise.

Reviews

[Robert · Rating 5 out of 5]

SCOR is an acronym for the Supply Chain Operations Reference business model that was developed by the Supply Chain Council. (For more information about SCC, please visit http://www.supply-chain.org/index.ww.) In this volume, Peter Bolstorff and Robert Rosenbaum explain what the SCOR model is, how to use it most effectively, and why it can help any organization (regardless of size or nature) to improve its supply chain management. When reading this volume, it is important to keep in mind that effective management of any supply chain model depends upon active and collaborative engagement in the process by (literally) everyone involved, at all levels and in all areas of the given enterprise.

Many readers will especially appreciate the format that Bolstorff and Robert Rosenbaum selected within which to present their material. After two introductory chapters in which they discuss the supply chain operations reference model and then suggest how to build organizational support for supply chain improvement, they focus on the implementation of a four-phase process during a recommended seventeen-week timeframe and devote a separate chapter to each of the seventeen weeks.

Phase I: Discover the Opportunity (Week One)
Phase II: Analyze Basis of Competition (Weeks Two-Four)
Phase III: Design Material Flow (Weeks Five-Eleven)
Phase IV: Work and Information Flow Analysis and Design (Weeks Twelve-Seventeen)

Those who share my high regard for this volume may also be interested in Thomas Stallkamp's SCORE! in which he explains how (then) Chrysler Motors used a proprietary goal and measurement system (Supplier Cost Reduction Effort) in the 1990s. At that time, Stallkamp was responsible for Chrysler's procurement and supply activities. "Although it took some time to get started, by 1992, the SCORE approach had been incorporated into a supply-management philosophy called the Extended Enterprise of the firm. Because their destiny and fortunes were directly linked to Chrysler's, the idea was to build a virtual team atmosphere in which all parties focused on reducing the cost of developing and producing vehicles. The construction supply-side suggestions reduced both the supplier's costs and those of Chrysler." In this book, Stallkamp traces with meticulous the process by which SCORE was formulated and then implemented as a proprietary goal and measurement system.

[aliyahrambely]

Academia reference

[Allison Fannin née Eilers · Rating 4 out of 5]

A bit of the material was over my head but overall it was an enlightening book. The examples provided throughout helped give a clear application to the process. Its a very insightful process that involves a great deal of creativity while still being well grounded in structure and organization.

[Chantie · Rating 3 out of 5]

Good book, but dry subject matter.