Do you use words to their maximum effectiveness, to persuade and be really heard? Listening is maybe the most elusive of the communication skills. and here John Adair offers guidance to improve your natural capacities. He also goes beyond the basics by looking at such derivations as presentations, giving and receiving criticism, communicating and participating in meetings, and communication between departments.
John Eric Adair is a British academic who is a leadership theorist and author of more than forty books (translated into eighteen languages) on business, military and other leadership.
A book with some good examples and gives you checklists and a chance to do self analysis. The book is written in a way to make it self-interactive. The examples are old or should I say infamous. Read an 2002 version. You may skip it since better books are available on the same topic.