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Mental Models Quotes

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Mental Models: Aligning Design Strategy with Human Behavior Mental Models: Aligning Design Strategy with Human Behavior by Indi Young
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“The deepest form of understanding another person is empathy...[which] involves a shift from...observing how you seem on the outside, to...imagining”
― Indi Young, Mental Models: Aligning Design Strategy with Human Behavior
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Quotes By Indi Young