First Call Business Edition - How to Add Value to Your Existing Customer Base

Author: Ron Broussard

This First Call Business Series is about adding value to your existing customer base. Once you decide to be customer focused, the next step is to bring the ultimate customer experience that will bring residual income into your business from your existing customer base. When you make that transformation and your business becomes a customer driven entity, your bottom will improve. Not because of your product, but the experience that you bring to your customer in addition to your product or service…more


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