Dharmit Shah

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Chasing the Monsoon
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bookshelves: currently-reading, 2021
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“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.”
Kenneth B. Elliott

Ryan Holiday
“Almost universally, the kind of performance we give on social media is positive. It’s more “Let me tell you how well things are going. Look how great I am.” It’s rarely the truth: “I’m scared. I’m struggling. I don’t know.”
Ryan Holiday, Ego Is the Enemy

168927 BYOB Club — 670 members — last activity Sep 08, 2020 09:31AM
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