TruongSinh Tran-Nguyen

“Exhibit 2.1 Six Facilitative Roles Facilitator Facilitative Consultant Facilitative Coach Facilitative Trainer Facilitative Mediator Facilitative Leader Purpose Help group use effective process to make decisions and increase its effectiveness Provide expert advice on client's issues Help an individual, group, or team achieve goals and increase effectiveness Help people develop knowledge and skills Help two or more people resolve a dispute Influence a group to achieve goals and increase its effectiveness Group Member No No Can be Can be No Yes Involvement in Content Content neutral Content expert May be involved Content expert Content neutral Involved in content Involvement in Content Decision Making Not involved May be involved Not involved May be involved Not involved Involved”
― Roger M. Schwarz, The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Coaches, and Trainers