Dal Rich

“If you do not have a defined process that moves your people forward so the can achieve greater results, then what is it you are managing?”
― Keith Rosen, Coaching Salespeople into Sales Champions: A Tactical Playbook for Managers and Executives

“Don't assume, because you are intelligent, able, and well-motivated, that you are open to communication, that you know how to listen.”
― Robert K. Greenleaf, Servant Leadership: A Journey Into the Nature of Legitimate Power and Greatness

“The servant-leader is servant first, it begins with a natural feeling that one wants to serve, to serve first, as opposed to, wanting power, influence, fame, or wealth.”
― Robert K. Greenleaf, Servant Leadership: A Journey into the Nature of Legitimate Power and Greatness

“Ego focuses on one’s own survival, pleasure, and enhancement to the exclusion of others; ego is selfishly ambitious. It sees relationships in terms of threat or no threat, like little children who classify all people as “nice” or “mean.” Conscience, on the other hand, both democratizes and elevates ego to a larger sense of the group, the whole, the community, the greater good. It sees life in terms of service and contribution, in terms of others’ security and fulfillment.”
― Robert K. Greenleaf, Servant Leadership: A Journey into the Nature of Legitimate Power and Greatness