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Suggestions & Questions > my profile appeared twice

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message 1: by Jeff (last edited Aug 25, 2016 01:56PM) (new)

Jeff my profile appeared twice under two variations of the same e-mail address (same password). I was getting multiple messages from the same friends on the site and the two profiles were radically different (one stored all of my reviews, etc., the other just had my photo, etc). So I tried to clean it up and delete the one I didn't want to use but, of course, both were deleted. Suffice it to say I was frustrated (all effort disappeared forever). Is this just bad software or what?


message 2: by Otis, Chief Goodreader (last edited Aug 25, 2016 01:56PM) (new)

Otis Chandler | 4184 comments Mod
Hi Jeff,

So sorry to hear about your frustration. I assure you our 'delete account' function only deletes one account at a time, so I'm not sure how this happened. If you'll give us more specifics we'll be happy to help find your account or figure out how we confunded you.

sincerely,

Otis


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