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Archives > Amazon just bought Book Depository

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message 1: by Matthew (new)

Matthew Lang (matthewlang) | 143 comments So Amazon.com just bought Book Depository. Does this mean no more free shipping? Because that was awesome... :(

"Online book retailing is about to get a little bit less competitive, with Amazon announcing that it will buy The Book Depository.
The cost of the transaction remains undisclosed.
The British company, which is popular in Australia due to its low prices and free shipping, was expected to chalk up sales of £120 million ($180 million) for the fiscal year ending in June, according to industry specialist TheBookseller.com. Last year it had an operating profit of £2.3 million, TheBookseller.com said.

On its website, the company sought to reassure its customers that its service and range would improve after the acquisition by Amazon.
"The Book Depository and Amazon are aligned in wanting to ensure the best possible experience for customers," the group said. "Working with Amazon we will look to continue to increase our vast selection of great titles and provide even better customer experience."
"With the support of Amazon, we look forward to continuing our growth and providing an ever-improving service for readers globally," Book Depository founder Andrew Crawford said.
Amazon's vice-president of European retail Greg Greeley said: "The Book Depository is very focused on serving its customers around the world, and we look forward to welcoming them to the Amazon family.
The deal is subject to regulatory approval.
The Book Depository offers 6 million books for delivery globally."

Read more: http://www.smh.com.au/business/amazon...


message 2: by Laura (new)

Laura | 4299 comments Oh what :/ I'm not very excited by this news at all. Amazon is horrible for shipping to Australia and it's one of the reasons BD is so good, cheap books and free shipping.

Bugger.


message 3: by Michael (new)

Michael (knowledgelost) I love Book Depository but I hate amazon. *sad*


message 4: by Michael (new)

Michael (michaelswensson) Booktopia here i come.


message 5: by Brenda, Aussie Authors Queen (new)

Brenda | 70506 comments Mod
OH NO!!!! That is TERRIBLE!!!! I know we'll lose our free delivery!!!!! I suppose it's UK & US, as they are affiliated? Oh poop!!! :(


message 6: by Andrea (new)

Andrea (andreakhost) Not glad to hear this news.


message 7: by Dhitri (new)

Dhitri Uh oh! Not happy at all :((


message 8: by ★ Jess (new)

★ Jess  | 3071 comments Dammit


message 9: by Geoff (new)

Geoff Woodland | 313 comments I wonder if the UK competition laws will become a problem for this deal – if BD UK & Amazon UK merge then this will mean a huge drop in competition for UK on-line book selling. Just a thought . . .


message 10: by Matthew (new)

Matthew Lang (matthewlang) | 143 comments Well, it's been claimed Book depository and Amazon.com will continue to operate independently of one another. It is also apparently too early to tell whether or not the acquisition will run afoul of UK competition laws. If I hear anything else I'll post it here.

M


message 11: by Matthew (new)

Matthew Lang (matthewlang) | 143 comments Actually, no, it's currently being investigated by the OFT. We'll have to see whether they let it go ahead.

M


message 12: by Brenda, Aussie Authors Queen (new)

Brenda | 70506 comments Mod
Thanks for that Matt! At least it's being investigated...


message 13: by Laura (new)

Laura | 4299 comments Matthew wrote: "Actually, no, it's currently being investigated by the OFT. We'll have to see whether they let it go ahead.

M"


Nice to know.

But on the other side even when compaines claim they will still operate independently eventually things change over time and that's what worries me.


message 14: by Gabriella (new)

Gabriella (belley) I was just on Book Depository then and I don't know if its just a glitch or something but there is a whole load of books I've been looking forward to buying (mainly pre-orders) and they are no longer on TBD. So I checked my Order History to see if some of the books I've already pre-ordered are still showing up. The showed up in the Order History but when I clicked on some of the pre-orders that are a few months away there wasn't a page for them! So this is either a glitch or changes have already begun.


message 15: by [deleted user] (new)

NOT HAPPY!


message 16: by Brenda, Aussie Authors Queen (new)

Brenda | 70506 comments Mod
Carmel wrote: "Gabriella wrote: "I was just on Book Depository then and I don't know if its just a glitch or something but there is a whole load of books I've been looking forward to buying (mainly pre-orders) an..."

Do what Carmel said Gabriella...they answer really promptly when you email them...or they used to..


message 17: by Gabriella (new)

Gabriella (belley) Well I went back on TBD today and checked to see if I could find those books again before I emailed them. Good news, I found them. I'll still be checking it regularly though so if this happens again I'll be emailing them.


message 18: by Michael (new)

Michael (michaelswensson) Read this at Good reading magazine yesterday.

The Booksellers Association has announced it will formally oppose the merger of Amazon and The Book Depository, with the BA saying that Amazon already had a "de facto monopoly". Meanwhile, the PA is actively considering opposing the deal.

The Office of Fair Trading (OFT) is investigating the acquisition, which is likely to be the largest the book industry has seen since the government body probed Waterstone’s takeover of Ottakar’s in 2006. According to the OFT, Amazon and The Book Depository submitted themselves for investigation, a way of speeding up the process. The OFT has twice recently referred bookselling mergers to the Competition Commission—Waterstone’s acquisition of Ottakars, and Woolworths’ purchase of ­Bertrams—with the CC eventually clearing both.

The BA, which had a neutral stance on the former, but opposed the latter, said it would make a formal submission to the OFT opposing this proposed acquisition. The Publishers Association is also thought likely to oppose the deal and is asking for its members to submit representations to the OFT or to the PA, which will compile a joint submission.

Tim Godfray, c.e.o. of the BA, said high street bookselling was already facing increasing pressure and competition from internet retailing and he was concerned the move would put a "dominant player into an even stronger position". He said: "Amazon’s current position could be perceived by booksellers already as that of a de facto monopoly that doesn’t take into account this new proposed development and its recent positioning as an e-book publisher. It is good news that this matter is being referred to the OFT.

"We in the book trade need to be ever-mindful of the fact that high street retailers cannot survive as showrooms for internet retailers indefinitely. We urge anyone with an interest in this matter to make their views known to the OFT."

The PA already has a lawyer working on its submission to the OFT. Neither Amazon nor TBD are BA members.

Amazon has declined to release details of how much it paid for TBD, or give reasons for why it has decided to acquire the Gloucester-based company. Nick Bubb, analyst for Arden Partners, said he "would have thought" Amazon would have paid “over £100m” for TBD based on its projected £120m turnover.

It is unclear if TBD’s founder Andrew Crawford, or m.d. Kieron Smith, will stay with the company post-acquisition. According to one source, Crawford will not stay beyond 2012.

Neither Amazon nor TBD would comment to The Bookseller beyond the initial prepared statement. TBD said in January it expected to achieve £120m revenue by its year-end in June and in June 2010 it reported sales of £69m and an operating profit of £2.3m. Two-thirds of its £69m sales come from overseas.

Philip Downer, former c.e.o. of Borders UK, said the deal was "a consolidation of power". He said: "The Book Depository has a global reach whereas Amazon operates in certain territories. Taking out the competition is a very strong reason to do it."

TBD responded to customers’­ dismay at the deal on Twitter by saying it would operate independently from Amazon. On its website, it added: "Working with Amazon we will look to continue to increase our vast selection of great titles and provide even better customer experience."

Comments to the OFT must be submitted by 18th July and the OFT said it expects to reach a decision on a referral by 30th August


message 19: by Brenda, Aussie Authors Queen (new)

Brenda | 70506 comments Mod
Wow! Thanks for that information Michael...interesting.


message 20: by Velvetink (new)

Velvetink | 136 comments oh i don't like the sound of this merger.


message 21: by Laura (new)

Laura | 4299 comments Ooooooo...I hope it doesn't go through. If it does I think I'll be looking elsewhere...I don't realy want to support Amazon. I don't have ill feelings towards the company but I've just seen it happen some company gets bought out, promisses to 'stay the same' and they do for a year or so but then the wheels fall off that promiss and the bigger company muscles in and things usually change.


message 22: by Brenda, Aussie Authors Queen (new)

Brenda | 70506 comments Mod
Fishpond has free delivery, and they are Aussie based as well:)


message 23: by Michael (new)

Michael (michaelswensson) Do they have a big range Brenda? Might have to check them out.


message 24: by Brenda, Aussie Authors Queen (new)

Brenda | 70506 comments Mod
http://www.fishpond.com.au/

They sell HEAPS of stuff, not just books...and yes, they seem to have a massive range. I've had no trouble finding what I was looking for. They also have a lot under '50% or more off' as well. Just click on it...it took me awhile to figure out how to navigate their site, but it's good now....


message 25: by Laura (new)

Laura | 4299 comments I'm personally never going to shop at Fishpond. I've heard so many bad stories that out weigh the good to bother with that company.


message 26: by Brenda, Aussie Authors Queen (last edited Jul 15, 2011 04:32AM) (new)

Brenda | 70506 comments Mod
Laura wrote: "I'm personally never going to shop at Fishpond. I've heard so many bad stories that out weigh the good to bother with that company."

Oh, that's a shame Laura. I've never had any problems with them....Have you personally had anything bad happen with them?


message 27: by Michael (new)

Michael (michaelswensson) You sure your not mistaking them for Bigpond???


message 28: by Brenda, Aussie Authors Queen (new)

Brenda | 70506 comments Mod
Carmel wrote: "Wow Brenda they are good!!!"

Yes, I think so Carmel:)


message 29: by Laura (new)

Laura | 4299 comments No certainly not mistaking them for Bigpond...They also sell video games..And just reccently they ripped off a bunch of people by not delievering their goods. No communication from Fishpond at all...People had to raise their complaints by going through their CC companies or PayPal..People were waiting over 5 weeks for their goods. It wasn't just one person either more like a good dozen!


message 30: by Brenda, Aussie Authors Queen (new)

Brenda | 70506 comments Mod
Oh Laura, I'm waiting for some books now....I do hope I don't have any problems....


message 31: by Laura (new)

Laura | 4299 comments I hope you don't either Brenda! Besides these complaints in less reccent times I've heard of people just simply not getting their orders and poor communication. I don't know if their book sales is opperated by a different section of people..I'm guessing it would be. But with every problem people have had with ordering games I don't want to bother the risk. I know I sound negative and I might be missing out on bargins but oh well.


There is Mightyape.com.au for another online seller...Never bought from them just found them reccently but people have liked their service and haven't had issues like the reccent one with Fishpond.


message 32: by Michael (new)

Michael (michaelswensson) Congratulations Laura you have got Brenda officially worried lol.


message 33: by Michael (new)

Michael (michaelswensson) Brilliant to wach haha.


message 34: by Brenda, Aussie Authors Queen (new)

Brenda | 70506 comments Mod
Well, I hope I'm worried for nothing!!! O.O

I'll let you know WHEN my books arrive:D


message 35: by Laura (new)

Laura | 4299 comments And it's wrong to tell people of bad service? There is no way to smooth it over when there wasn't any good communication from the company. I don't want people to go through the same experience that many others reccently had to put up with.


message 36: by Brenda, Aussie Authors Queen (new)

Brenda | 70506 comments Mod
Laura wrote: "And it's wrong to tell people of bad service? There is no way to smooth it over when there wasn't any good communication from the company. I don't want people to go through the same experience that..."

It's alright Laura....you are doing the right thing...calm down my sweet ;D


message 37: by Dot (new)

Dot (busyozmum) | 116 comments I just wanted to pipe up to mention that I've had a really good experience with Fishpond and a missing book. About 18 mths ago, I ordered a book and when I had not received it some 4 weeks after my order, I emailed them and they sent another copy which was received within a week. No questions asked. A week later again, and the first copy turned up. So they had actually shipped it. It had just gone AWOL because of Australia Post. I thought it was really good of Fishpond to just resend another copy.

Just sayin...


message 38: by Brenda, Aussie Authors Queen (new)

Brenda | 70506 comments Mod
Thanks for that Dot...makes me feel better..;D As you say, good PR what they did for you there!

Welcome back, by the way..:D


message 39: by Laura (new)

Laura | 4299 comments Yeah, 4 weeks is the problem...Within Australia items shouldn't take that long to arrive :/ Unless they source their goods further (ie overseas) so it takes longer for stuff to arrive. Like dstore mentions that all their books come from their US storage.

It's great that you got good service Dot. It's always good to hear of pleasing experiences people have had when problems have happened. But I ask, how long ago was this?

I just think it's important to talk about the good & bad experiences people have when shopping online. It's like a word of mouth with a local store ;) I felt the need to mention these reccent bad experiences because it wasn't just 1 person it was many.

Just sayin...


message 40: by Dot (last edited Jul 16, 2011 01:31AM) (new)

Dot (busyozmum) | 116 comments Absolutely Laura. I'm always keen to hear both good and bad about stores. It's so helpful in trying to make an informed decision when buying.

My experience was at least 18 mths ago. Possibly as long as 2 years ago. It was with a book.

These days I have a Kindle and buy (or get free) 90% of my books from Amazon. If I can't get it on Kindle, I tend to look at The Book Depository. Like everyone else, I hope not too much changes now that they have been bought. I guess we'll all find out before too long.


message 41: by Deborah (new)

Deborah Ideiosepius | 1888 comments I have used fishpond but when I found BD I moved to them. Fishpond are not bad, heaps better than amazon, but they do have the occassional glitch. They don't respond to the glitches so well either.

I want to keep The Book Depository!


message 42: by Brenda, Aussie Authors Queen (new)

Brenda | 70506 comments Mod
Ideiosepius wrote: "I have used fishpond but when I found BD I moved to them. Fishpond are not bad, heaps better than amazon, but they do have the occassional glitch. They don't respond to the glitches so well either...."

I think we all do!!!!


message 43: by Matthew (new)

Matthew Lang (matthewlang) | 143 comments FYI, the OFT is asking for public comment on the deal. Submissions close end of the month.


message 44: by Michael (new)

Michael (michaelswensson) Update from Good reading magazine.

The Publishers Association has united with the Independent Publishers Guild for the first time to oppose the merger of Amazon and The Book Depository, while calling for a wider public investigation into the competition between the online and bricks and mortar bookselling market.



In an unprecedented move, the PA and IPG have banded together to urge the Office of Fair Trading to stop the merger of the online retailers, which was announced last Monday (4th July). By Tuesday, the OFT had asked for submissions from the public and other parties concerning "any competition or public interest issues". Its stance reflects the seriousness with which the PA and IPG members are treating the proposed merger.



In a statement, Richard Mollet, c.e.o. of the PA, said: "The Publishers Association will be making a joint submission with the IPG; the first time that our two organisations have collaborated in this way. This reflects the strength of feeling among publishing companies that the OFT should block this merger."



Going further, Mollet said more should be done to investigate the fairness of the market share internet-only retailers have in comparison to physical bookshops. He said: "Whatever the decision in this particular case, we feel it is high time that competition authorities took a closer interest in the developments of the book retail market—especially given that data from BML shows that internet-only retailers have 31% of the retail market by value, and growing."



The OFT does have the power to investigate markets that do not appear to be meeting the needs of consumers, with possible outcomes including taking competition or consumer enforcement action, encouraging businesses in the market to self-regulate, making recommendations to government to change regulations or public policy, making a market investigation reference to the Competition Commission and improving the quality and accessibility of information for consumers. The OFT said it could not comment on whether it would look into the bookselling market as a whole while it is still investigating the merger of Amazon and TBD.



More than 100 members of the IPG responded to a survey expressing concerns that the merger would give Amazon too much power in the online bookselling market, which may lead to it having more leverage when demanding better terms from suppliers.



One IPG member said: "I am fearful that this would lead to aggressive demands for extra discount by Amazon." Others worry Amazon's market dominance could mean eventual market control and increased pricing of books for consumers, particularly of e-books. It may also result in a decrease in range of books available for consumers, another said. "In terms of the sale of printed books, there are other alternatives for consumers while bricks and mortar booksellers survive, but in terms of e-books there are few credible alternatives to Amazon. The Book Depository is one of them," one publisher said. Another said that the merger would mean "less choice, less discoverability, less range". Another added: "It [the merger] will restrict their [consumers'] choice and Amazon, as the only source of online sales, will potentially be able to offer poorer discounts as competition dries up."



Many IPG members expressed scepticism that TBD would be run truely independently of Amazon, as the company has claimed it will.



Bridget Shine, executive director of the IPG, said: "Our survey shows that our members are deeply concerned about the impact of Amazon's anticipated acquisition of its nearest competitor. It would ultimately lead to reduced choice and increased prices for customers."



Last week, the Booksellers Association announced it would formally oppose the merger, describing Amazon as already having a "de facto monopoly".


message 45: by Brenda, Aussie Authors Queen (new)

Brenda | 70506 comments Mod
Thanks Michael!!


message 46: by Michael (last edited Jul 20, 2011 12:08AM) (new)

Michael (michaelswensson) No probs Brenda ill keep yas informed.


message 47: by Brenda, Aussie Authors Queen (new)

Brenda | 70506 comments Mod
Michael wrote: "No probs Brenda ill keep yas informed."

:) I just hope it doesn't go ahead!!!


message 48: by Michael (new)

Michael (michaelswensson) Fingers crossed. :)


message 49: by Brenda, Aussie Authors Queen (new)

Brenda | 70506 comments Mod
Did you notice I got my first book from Fishpond that I ordered, today? It's Hide, the 2nd DD Warren one:)


message 50: by Michael (new)

Michael (michaelswensson) Oh cool good onya no i didnt notice. Happy reading Brenda.


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