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Questions (not edit requests) > Why do I get error message when everything is correct?

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message 1: by Linda (new)

Linda | 135 comments Hi,
I have a question. For the xth time whenever I try to upload a book, be that an old or new one it tells me this here:

1 error prohibited this book from being saved:
Isbn13 contains invalid characters. ISBNs should contain only numerals and the letter X

I have so far never added an X ! and I even have the book right in front of me.

The name of the book is called:
The Piper's Dance by Maxim Jakubowski.
ISBN: 978184583186
Publisher Telos Publishing Ltd
year 2021
this is the link to Amazon
https://www.amazon.co.uk/Pipers-Dance...


Elizabeth (Alaska) That ISBN 13 has only 12 numbers. The number should be:

978-1845831868

You can always copy/paste rather than trying to enter the number character by character.


message 3: by Linda (new)

Linda | 135 comments Elizabeth (Alaska) wrote: "That ISBN 13 has only 12 numbers. The number should be:

978-1845831868

You can always copy/paste rather than trying to enter the number character by character."


Hi,
I almost forgot about this because I did not see your answer.
But I am still not able to add this book with that Isbn. It tells me it is from a 'Doctor Who Adventure'. I had added the correct Isbn in July, only when I wrote that message here, I had forgotten that one number. I know that because it showed up when I started to write the number.

the Isbn is in that case also wrong on the book itself.
Here is a link to Amazon where it shows this number
https://www.amazon.co.uk/Pipers-Dance...
I have added it now without the Isbn


Elizabeth (Alaska) Linda, I think Rivka (GR employee) or a super librarian will need to weigh in here, but this is what I can see.

I believe the ISBN has been incorrectly added to the title:

The Who Adventures: The Art and History of Virgin Publishing's Doctor Who Fiction

According to the publisher, the correct ISBN is

978-1-84583-185-1

See: https://telos.co.uk/shop/other-non-fi...


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