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General Discussion > Giveaway for upcoming release

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message 1: by Glede (new)

Glede Kabongo | 32 comments I'm trying to set up a giveaway for my new novel to be released on November 19 but I consistently get a system error, mostly related to the ISBN number. It says the book can't be found in the database and the ISBN number is invalid. What am I doing wrong? Any feedback on how to solve this would be greatly appreciated.


message 2: by rivka (new)

rivka | 562 comments Glede, it looks like the ISBN was entered in the wrong field and therefore got truncated. What is the full ISBN13?


message 3: by Glede (new)

Glede Kabongo | 32 comments It's 978-0692249727. I didn't realize it was getting truncated.


message 4: by Glede (new)

Glede Kabongo | 32 comments It's still not working. I guess I have to wait for Goodreads support to get back to me.


message 5: by rivka (new)

rivka | 562 comments Glede, try it now, but without the dash. So
9780692249727.


message 6: by Glede (new)

Glede Kabongo | 32 comments Yes, I did try it without the dash, that's how I was able to get the book listed but the giveaway function just won't cooperate.


message 7: by rivka (new)

rivka | 562 comments The truncated ISBN has now been corrected, which is why I suggested trying again.


message 8: by Glede (new)

Glede Kabongo | 32 comments It worked. Thank you so much.


message 9: by rivka (new)

rivka | 562 comments Great!


message 10: by Aaron (new)

Aaron (aaronburdette) | 89 comments Hi Gail, that's correct. Currently we only allow hardcopy giveaways, though we are looking into the possibility of allowing ebook giveaways in the future.


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