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Barnes & Noble Talk > egift cards

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message 1: by elizabeth (new)

elizabeth | 3 comments Has anyone order a egift card recently? I ordered one two days ago and it still hasn't been delivered to me. I have called customer service four times now but it gets me no where. Any suggestions on what my next step should be?

message 2: by Michelle (new)

Michelle (mgauffant) | 86 comments I'd demand a refund at this point if I were you.

message 3: by elizabeth (new)

elizabeth | 3 comments After four different calls to customer service and a dozen emails with a customer service manger I am getting a refund.

message 4: by willaful, dedicated nookworm (new)

willaful | 414 comments Mod
Customer service has been abysmal lately. I had to put a stop on my credit card payments (some gift ebooks that were never received) because I was getting absolutely nowhere and each person I spoke to told me something different.

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