Hospitality Management Books

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Coffee: A Comprehensive Guide to the Bean, the Beverage, and the Industry Coffee: A Comprehensive Guide to the Bean, the Beverage, and the Industry (Hardcover)
by (shelved 1 time as hospitality-management)
avg rating 3.71 — 63 ratings — published 2013
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Restaurant Success by the Numbers: A Money-Guy's Guide to Opening the Next Hot Spot Restaurant Success by the Numbers: A Money-Guy's Guide to Opening the Next Hot Spot (Paperback)
by (shelved 1 time as hospitality-management)
avg rating 3.83 — 394 ratings — published 2007
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Without Reservations How A Family Root Beer Stand Grew Into A Global Hotel Company Without Reservations How A Family Root Beer Stand Grew Into A Global Hotel Company (ebook)
by (shelved 1 time as hospitality-management)
avg rating 3.83 — 220 ratings — published 2012
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Service America! Service America! (Paperback)
by (shelved 1 time as hospitality-management)
avg rating 3.74 — 35 ratings — published 1985
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The Spirit to Serve: Marriott's Way The Spirit to Serve: Marriott's Way (Paperback)
by (shelved 1 time as hospitality-management)
avg rating 3.79 — 219 ratings — published 1997
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Epic Content Marketing: How to Tell a Different Story, Break Through the Clutter, and Win More Customers by Marketing Less Epic Content Marketing: How to Tell a Different Story, Break Through the Clutter, and Win More Customers by Marketing Less (Hardcover)
by (shelved 1 time as hospitality-management)
avg rating 4.01 — 1,122 ratings — published 2013
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Contagious: Why Things Catch On Contagious: Why Things Catch On (Hardcover)
by (shelved 1 time as hospitality-management)
avg rating 3.97 — 23,700 ratings — published 2013
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Chocolates on the Pillow Aren't Enough: Reinventing the Customer Experience Chocolates on the Pillow Aren't Enough: Reinventing the Customer Experience (Hardcover)
by (shelved 1 time as hospitality-management)
avg rating 3.35 — 65 ratings — published 2007
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Be Our Guest: Perfecting the Art of Customer Service Be Our Guest: Perfecting the Art of Customer Service (Paperback)
by (shelved 1 time as hospitality-management)
avg rating 3.96 — 2,495 ratings — published 2001
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Money, Taste, and Wine: It's Complicated! Money, Taste, and Wine: It's Complicated! (Hardcover)
by (shelved 1 time as hospitality-management)
avg rating 3.35 — 23 ratings — published 2015
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Food in the Air and Space: The Surprising History of Food and Drink in the Skies Food in the Air and Space: The Surprising History of Food and Drink in the Skies (Hardcover)
by (shelved 1 time as hospitality-management)
avg rating 4.10 — 31 ratings — published 2014
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Food at Sea: Shipboard Cuisine from Ancient to Modern Times Food at Sea: Shipboard Cuisine from Ancient to Modern Times (Hardcover)
by (shelved 1 time as hospitality-management)
avg rating 3.64 — 22 ratings — published 2014
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Amazement Revolution: Seven Customer Service Startegies to Create an Amazing Customer (& Employee) Experience Amazement Revolution: Seven Customer Service Startegies to Create an Amazing Customer (& Employee) Experience
by (shelved 1 time as hospitality-management)
avg rating 3.69 — 74 ratings — published 2011
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Essential Do's and Taboos: The Complete Guide to International Business and Leisure Travel Essential Do's and Taboos: The Complete Guide to International Business and Leisure Travel (Paperback)
by (shelved 1 time as hospitality-management)
avg rating 3.62 — 13 ratings — published 2007
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The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations (Paperback)
by (shelved 1 time as hospitality-management)
avg rating 3.80 — 98 ratings — published 2013
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The Customer Rules: The 39 Essential Rules for Delivering Sensational Service The Customer Rules: The 39 Essential Rules for Delivering Sensational Service (Hardcover)
by (shelved 1 time as hospitality-management)
avg rating 4.08 — 777 ratings — published 2013
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Customer Service Training 101: Quick and Easy Techniques That Get Great Results Customer Service Training 101: Quick and Easy Techniques That Get Great Results (Paperback)
by (shelved 1 time as hospitality-management)
avg rating 3.61 — 66 ratings — published 2005
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Stewardship: Choosing Service Over Self-Interest Stewardship: Choosing Service Over Self-Interest (Paperback)
by (shelved 1 time as hospitality-management)
avg rating 3.96 — 328 ratings — published 1993
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A Century Of Hospitality, 1910 2010 A Century Of Hospitality, 1910 2010 (Hardcover)
by (shelved 1 time as hospitality-management)
avg rating 0.0 — 0 ratings — published 2009
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The Art & Science of the Hotel Concierge: Connecting Guests to Experiences Around the World The Art & Science of the Hotel Concierge: Connecting Guests to Experiences Around the World (Paperback)
by (shelved 1 time as hospitality-management)
avg rating 5.00 — 1 rating — published 2013
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Executive Decisions: Hospitality Case Studies in Leadership, Ethics, Employee Relations and External Relations Executive Decisions: Hospitality Case Studies in Leadership, Ethics, Employee Relations and External Relations (Hardcover)
by (shelved 1 time as hospitality-management)
avg rating 0.0 — 0 ratings — published 2002
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Supervision in the Hospitality Industry with Answer Sheet Supervision in the Hospitality Industry with Answer Sheet (Paperback)
by (shelved 1 time as hospitality-management)
avg rating 5.00 — 3 ratings — published 2012
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Security and Loss Prevention Management Security and Loss Prevention Management (Paperback)
by (shelved 1 time as hospitality-management)
avg rating 5.00 — 2 ratings — published 2015
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Training and Development for the Hospitality Industry with Answer Sheet (Ahlei) Training and Development for the Hospitality Industry with Answer Sheet (Ahlei)
by (shelved 1 time as hospitality-management)
avg rating 5.00 — 4 ratings — published 2002
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Hotel Sustainable Development: Principles & Best Practices Hotel Sustainable Development: Principles & Best Practices (Hardcover)
by (shelved 1 time as hospitality-management)
avg rating 0.0 — 0 ratings — published 2012
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Managing Technology in the Hospitality Industry Managing Technology in the Hospitality Industry (Hardcover)
by (shelved 1 time as hospitality-management)
avg rating 4.47 — 15 ratings — published 2007
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Hospitality Facilities Management and Design with Answer Sheet (Ahlei) Hospitality Facilities Management and Design with Answer Sheet (Ahlei)
by (shelved 1 time as hospitality-management)
avg rating 3.94 — 36 ratings — published 1992
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Hotel Asset Management: Principles & Practices Hotel Asset Management: Principles & Practices (Hardcover)
by (shelved 1 time as hospitality-management)
avg rating 0.0 — 0 ratings — published 2008
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Hotel Investments: Issues & Perspectives Hotel Investments: Issues & Perspectives (Hardcover)
by (shelved 1 time as hospitality-management)
avg rating 3.00 — 1 rating — published 1994
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Foods that Changed History: How Foods Shaped Civilization from the Ancient World to the Present Foods that Changed History: How Foods Shaped Civilization from the Ancient World to the Present (Hardcover)
by (shelved 1 time as hospitality-management)
avg rating 2.00 — 2 ratings — published 2015
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The World Cookbook [4 Volumes]: The Greatest Recipes from Around the Globe, 2nd Edition The World Cookbook [4 Volumes]: The Greatest Recipes from Around the Globe, 2nd Edition (Hardcover)
by (shelved 1 time as hospitality-management)
avg rating 4.00 — 1 rating — published 2013
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The Mad Feast: An Ecstatic Tour through America's Food The Mad Feast: An Ecstatic Tour through America's Food (Hardcover)
by (shelved 1 time as hospitality-management)
avg rating 2.91 — 99 ratings — published 2015
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Happy Cooking: Giada's Recipes and Tips for Making Every Meal Count...Without Stressing You Out Happy Cooking: Giada's Recipes and Tips for Making Every Meal Count...Without Stressing You Out (ebook)
by (shelved 1 time as hospitality-management)
avg rating 3.87 — 415 ratings — published 2015
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Thug Kitchen Party Grub: For Social Motherf*ckers Thug Kitchen Party Grub: For Social Motherf*ckers (Hardcover)
by (shelved 1 time as hospitality-management)
avg rating 4.29 — 1,519 ratings — published 2015
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Educational Strategies for the Next Generation of Leaders in Hotel Management Educational Strategies for the Next Generation of Leaders in Hotel Management (Hardcover)
by (shelved 1 time as hospitality-management)
avg rating 0.0 — 0 ratings — published 2015
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International Tourism and Hospitality in the Digital Age International Tourism and Hospitality in the Digital Age (Hardcover)
by (shelved 1 time as hospitality-management)
avg rating 0.0 — 0 ratings — published 2015
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Bullies in the Workplace: Seeing and Stopping Adults Who Abuse Their Co-Workers and Employees Bullies in the Workplace: Seeing and Stopping Adults Who Abuse Their Co-Workers and Employees (Hardcover)
by (shelved 1 time as hospitality-management)
avg rating 4.00 — 2 ratings — published 2015
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Kiss, Bow, Or Shake Hands: The Bestselling Guide to Doing Business in More Than 60 Countries Kiss, Bow, Or Shake Hands: The Bestselling Guide to Doing Business in More Than 60 Countries (Paperback)
by (shelved 1 time as hospitality-management)
avg rating 4.08 — 568 ratings — published 1994
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The Laws of Cooking: And How to Break Them The Laws of Cooking: And How to Break Them (Hardcover)
by (shelved 1 time as hospitality-management)
avg rating 4.03 — 115 ratings — published 2015
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Measuring Employment in the Tourism Industries - Guide with Best Practices Measuring Employment in the Tourism Industries - Guide with Best Practices (Paperback)
by (shelved 1 time as hospitality-management)
avg rating 0.0 — 0 ratings — published 2014
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New Orleans Cuisine: Fourteen Signature Dishes and Their Histories New Orleans Cuisine: Fourteen Signature Dishes and Their Histories (Hardcover)
by (shelved 1 time as hospitality-management)
avg rating 4.07 — 29 ratings — published 2009
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Cultural Tourism Cultural Tourism (Paperback)
by (shelved 1 time as hospitality-management)
avg rating 4.20 — 5 ratings — published 2012
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Careers In Travel, Tourism & Hospitality Careers In Travel, Tourism & Hospitality (Paperback)
by (shelved 1 time as hospitality-management)
avg rating 4.00 — 3 ratings — published 2005
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401(k) Answer Book, 2014 Edition 401(k) Answer Book, 2014 Edition
by (shelved 1 time as hospitality-management)
avg rating 0.0 — 0 ratings — published 2013
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Fairy Tale Baking: More Than 50 Enchanting Cakes, Bakes, and Decorations Fairy Tale Baking: More Than 50 Enchanting Cakes, Bakes, and Decorations (Hardcover)
by (shelved 1 time as hospitality-management)
avg rating 3.35 — 20 ratings — published 2015
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Social Media Strategy: Marketing and Advertising in the Consumer Revolution Social Media Strategy: Marketing and Advertising in the Consumer Revolution (ebook)
by (shelved 1 time as hospitality-management)
avg rating 4.17 — 23 ratings — published 2015
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Hospitality as Holiness Hospitality as Holiness (Paperback)
by (shelved 1 time as hospitality-management)
avg rating 4.29 — 21 ratings — published 2006
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“Individuals who love working with people and who want to engage in a career making travel a real pleasure can register in a kindness management program. The hospitality field embraces all kinds of amenities, ranging from large hotels and antiquated bed and breakfasts to resorts and casinos, everything that can make guests feel comfortable.”
adrianrandrobison