Robin Nicholas's Reviews > Retail Hell

Retail Hell by Freeman Hall
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Mar 10, 2010

did not like it
Read in March, 2010

This was written by someone who worked at Nordstrom in the Handbag Department for 15 years. He has changed all names and situations and calls the store in the book The Big Fancy....but it is Nordstrom. So...you would think I would love this book considering I have worked there for over 20 years. Sorry, but this guy is not really that funny. He has chapters about different types of annoying customers.....sterotypes. Yes, I can see a glimmer of truth in there...but he goes so far over the top that it just becomes stupid. His writing is not very good and his attitude makes him seem like the jerk. No....I have not been brainwashed by Nordstrom...I too think the cheerleading is over the top, and a lot of our expectations are riduculous....BUT, I do like my job and choose to remember and enjoy all of the great customers I have. This book seems to speak to people who hate their jobs and don't really like people.
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Comments (showing 1-3 of 3) (3 new)

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Colleen Well, duh. Glad you caught that! LMAO


Robin Nicholas @Colleen, what's with the attitude?


Colleen No attitude. Just can't believe it shocked you that someone in retail may just be doing it for the money and not because they 'love people.' People suck!!


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